Corporate Benefits Portal

• Payment Deadline: Payment must be completed within 1 hour after the order is placed. Otherwise, the system will automatically cancel the order.
• Order Modification: The system does not support modifications. To change the quantity, a full refund for the entire order must be processed before re-ordering.
• Cancellation Policy:
  • No partial refunds: The system only supports "cancellation of the entire order." Individual items within an order cannot be cancelled separately.
  • No refund after use: Once the ticket has been redeemed or used, no refund requests of any kind will be accepted.
  • Refund Eligibility: If the ticket is unused and still within its validity period, you may go to the "Member Center" → My Orders (Paid Orders) → Apply for Refund.
• Customer Service: Monday–Friday (excluding public holidays) 09:00-12:00 / 13:00-17:00
  • Phone: 03-5910052
  • Email: service@fontrip.com.tw

【Special Notes for Corporate Employee Benefit Projects】

• This product is valid for one year from the date of purchase. Expired and unredeemed tickets will automatically become invalid, and no exchange or refund will be accepted. Please ensure you use the ticket within the validity period to protect your rights.

• Please be sure to pay attention to the operating hours of the redemption stores/facilities/venues. If redemption is unavailable during a certain period, please redeem during other regular operating hours within the validity period.
• Except for situations specified in the "Regulations on Stopping Office and Class Operations due to Natural Disasters," in which the county/city government decides to suspend announcements or class activities, or when the management unit deems it necessary to fully or partially close the park due to factors that may affect visitor safety, the event organizer may postpone or cancel the event. Advance notice and communication will be provided. The event organizer reserves the right to modify, terminate, or change the details of the event.

 【Shin Kong Cinemas - Special Notes】

• Please note before purchasing: This voucher is valid only at the Taipei Ximen (Shizilin) and Tainan Ximen branches.
• Once a seat has been assigned, no changes to showtimes or seats, and no ticket returns or exchanges will be accepted.
• An additional surcharge of $20 applies for movies with a runtime of 150 minutes or more. Thereafter, a $10 surcharge applies for every additional 30-minute interval. Please pay at the counter during seat assignment.
• An additional surcharge of $60 applies for 3D movies. Please pay at the counter during seat assignment.
• This offer cannot be combined with other promotions.
• Please follow the Motion Picture Rating System regulated by the Ministry of Culture:
  • General Audiences (G): Suitable for all ages.
  • Protected (P): Children under 6 are not admitted. Children between 6 and 12 must be accompanied by a parent, teacher, or adult relative.
  • Parental Guidance 12 (PG12): Persons under 12 are not admitted.
  • Parental Guidance 15 (PG15): Persons under 15 are not admitted.
  • Restricted (R): Persons under 18 are not admitted.
• The following items are prohibited inside the theater:
  • Foods with strong or pungent odors: Burgers, pizza, lo-mei (braised dishes), fried, grilled, or barbecued foods, etc.
  • Hot or piping foods: Hot soup, noodles, instant noodles, etc.
  • Noisy foods: Melon seeds, peanuts, sea snails, etc.
  • Any alcoholic beverages.